Dear Customers,

Our normal hours of operations are :  9 AM to 5 PM CST Mon-Fri.

We do respond to tickets on weekend if they are CRITICAL ( Server down ),
other issues will be resolved on a weekday.

Ticket Priority is given to customers who are logged in
at the time of the ticket submission.

Tickets have up to a 48-hour response time.

Please make sure you are responding to tickets directly from
rather than your email for us to receive your response.

Thank You

Monday, June 12, 2017

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