How To Get Support From GAIRE GROUP

Please read this entirely to avoid any delay for support.


To file a ticket,  YOU MUST be LOGGED IN BEFORE FILING TICKET.    We will NOT respond to GUEST Tickets.

If you don't have a LOGINS,  then go to
https://gairegroup.net/register.php


then to Login Go here:

https://gairegroup.net/clientarea.php


All support ticket must be filled out through https://gairegroup.net/submitticket.php

 

Support tickets are typically answered within 48-72 BUSINESS hours after submissions.
Our Hours are 9 AM TO 3 PM CST Mon-Fri

We reserve the right to refuse your support ticket that does not meet the above contacting support team conditions at our sole discretion.



To Respond to the ticket,
there is ALWAYS a LINK at the bottom of the ticket email.  CLICK THAT LINK
and then submit a response.  If you file a response via email.  It will not reach us




We do not offer PHONE or EMAIL support.

 

If, applicable, You can pay a premium fee to speed up the response of the ticket. No REFUND is allowed on premium fees on support tickets.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Server Unlock Fee

This applies to White Label Software Only.In order to maintain security, We lock down the...

Our Terms And Conditions

We adopt PayPal ( Our Transaction providers)  Policies, which can be found here:...

Lifetime Support

When we offer a "Lifetime" support for a one-time fee product.   It doesn't meanthat we will help...

No Email & Phone Support

We do not offer email or phone support unless otherwise expressed in written format. All support...

Support Terms & Conditions

Support Policy Last Updated: June 27, 2020   Unless otherwise stated, these Support Policies...

Powered by WHMCompleteSolution