Refund & Exchange Policy

Last updated: June 25, 2020

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and exchanges.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to GaireGroup LLC.

• Service refers to the Website or Sales Page.

• Website refers to GaireGroup LLC, accessible from https://gairegroup.net, https://nextwebinar.com, https://satishgaire.com, etc

• Goods refer to the items such as plugins, software, access to software, website, landing pages, themes, etc. offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights (Refund)

You are entitled to cancel Your Order within 30 days (or the number of days on the Sales Page or Website) without giving any reason for doing so.

The deadline for canceling an Order is 30 days (or the number of days on the Sales Page or Website) from the date on which You received the Goods.

In order to exercise Your right of cancellation (refund), You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: https://gairegroup.net/submitticket.php

• And by filling out a support ticket under the department “Billing”

We will reimburse You no later than 14 days from the day of receiving your cancellation (refund) ticket. We will use the same means of payment as You used for the Order.

Cancellation (refund) requests made by email to anyone the Company will be ignored. 

Conditions for Exchange

In order for the Goods to be eligible for an exchange, please make sure that:

• The Goods were purchased in the last 30 days

• The Goods have not been resold or distributed to any other person

The following Goods cannot be exchanged:

• The supply of Goods made to Your specifications or clearly personalized.

• The supply of Goods purchased as White Lablel products

• The supply of Goods which initial launch date is past 90 days

• The supply of Goods for a new Goods launched within the past 30 days

We reserve the right to refuse the exchange of any Goods that does not meet the above return conditions in our sole discretion.

The price of the new exchangeable Goods must be the same or lower than the previous purchased Goods.

In order to exercise Your right of exchange, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: https://gairegroup.net/submitticket.php

• And by filling out a support ticket under the department “Billing”

Exchange requests made by email to anyone the Company will be ignored.

We reserve the right to offer up to 3 Goods for exchange via ticket. You have within 14 days to accept the offer. After 14 days, the offer will no longer be accepted. 

Reseller Rights

In order for the Goods with Reseller Rights to be eligible for a return or exchange, please make sure that:

• All the conditions of Cancellation (Refund) or Exchange Rights must be met

• The Goods were purchased in the last 30 days

• The Goods have not been resold or redistributed to any other person 

We reserve the right to refuse the cancellation (refund)  or exchange of any Goods with Reseller Rights that does not meet the above return conditions in our sole discretion.

In order to exercise Your right of cancellation (refund)  or exchange, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By visiting this page on our website: https://gairegroup.net/submitticket.php

• And by filling out a support ticket under the department “Billing”

All cancellation (refund) or exchange conditions outlined in this policy apply to Reseller Rights.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By visiting this page on our website and fill out a support ticket: https://gairegroup.net/submitticket.php