We do not offer email or phone support unless otherwise expressed in written format.
All support ticket must filled out through https://gairegroup.net/submitticket.php
You will need to login to create tickets. If you don't have a login,
use the register link on top right corner.
We reserve the right to refuse your support ticket that does not meet the above contacting support team conditions at our sole discretion.
Support tickets are typically answered within 48-72 BUSINESS hours after submissions.
Our Hours are 9 AM TO 3 PM CST Mon-Fri
If, applicable, You can pay a premium fee to speed up the response of the ticket. No REFUND is allowed on premium fees on support tickets.
We receive a lot of phone calls on our personal number with request such as
password reset. If you make an unauthorized phone call. You will be reported to police
